We consistently holds the conception of “ Credit, Keep Faith, High Grade, High Efficiency ” satisfaction as our manage principle. This service concept are gradually penetrating to every department, such as Sales Department, Production Department, Quality Control Department,etc. Once received customers' requirements, we will reply in 2 working days. The result is until they satisfy.

Pre-sale service
1. After thorough communication, be sure of the requirement;
2. Providing the needed samples and technical documents;

3. Providing other service, such as packing & designing, etc.

After-sale service
1.Knowing the usage of our battery, settle problem in time;
2.Estimating and be sure of customers' further requirements;

Quality Problem Servic e
Whenever receiving complain, we will response the customer within 2 working days and hand in relevant report dealing with the complain within a week.

Note:
In order to service to you, Before the batteries can be specified, pls supply Order Number, Model, Bad Quantity, Reason, and Bad Samples these info to us.

And you can also send your problem info to this email address:

info@wamabattery.com